At Zesty, we value your privacy and are committed to protecting your personal information. This privacy policy outlines how we collect, use, and protect the data you provide when visiting our website or making a purchase from our online store.
1. Information We Collect
We collect personal information when you visit our site, make a purchase, or interact with us. The types of information we may collect include:
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Personal Information: Name, email address, phone number, shipping and billing addresses, payment details, and any other information you provide when making a purchase or creating an account.
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Non-personal Information: Information about your browser, device, IP address, and browsing activity on our website (collected through cookies and other tracking technologies).
2. How We Use Your Information
The information we collect is used for various purposes, including:
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Processing Orders: To complete and manage your purchase, including shipping and billing.
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Customer Service: To respond to your inquiries, requests, or support needs.
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Marketing: To send promotional emails, newsletters, or offers (you can opt-out of these communications at any time).
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Website Improvement: To improve our website, products, and services, and to personalize your shopping experience.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:
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Service Providers: We may share your information with third-party service providers (such as payment processors, shipping companies, and email marketing platforms) to help us operate our business and fulfill your orders.
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Legal Compliance: If required by law, we may disclose your information to comply with legal obligations, enforce our policies, or protect the rights, property, and safety of our business and customers.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and track sales and marketing campaigns. Cookies are small files stored on your device. You can control cookie settings through your browser, but please note that some website features may not function properly if you disable cookies.
5. Data Security
We take the security of your personal information seriously. We use industry-standard encryption (SSL) technology to protect your payment information and secure our website. While we take reasonable measures to protect your data, no online system is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
You have the following rights regarding your personal information:
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Access: You can request a copy of the personal data we hold about you.
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Correction: You can update or correct any inaccurate or incomplete information.
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Deletion: You can request that we delete your personal information, subject to certain exceptions.
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Opt-out of Marketing: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.
7. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
8. Children's Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected personal data from a child under 13, we will take steps to delete that information as soon as possible.
9. Changes to This Privacy Policy
We reserve the right to update or modify this privacy policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. Please check this page periodically for updates.
